Personal data is information that can be used to identify an individual or to contact them.
It may also be combined with other data to provide and improve products, services, content and advertising materials. You are not required to provide the personal data we request; if you decide not to provide them, however, in many cases we will not be able to offer you our products or services or answer your questions.
Here are some examples of the types of personal data we may collect and how you might use them:
• When you register, we may collect a variety of data, including your name, address, telephone number, email address, contact preferences, device identifiers, IP address, location information, credit card information and profile, if contact is made via social media.
• In some jurisdictions, in certain circumstances you may be asked for a valid identification document based on legal obligations.
The personal data we collect allows us to keep you updated on our product announcements and upcoming events. If you do not wish to be on our mailing list, you can unsubscribe at any time by updating your preferences.
We also use personal data to create, develop, use, provide and improve our products, services, content and advertising materials, as well as to prevent loss and fraud. Additionally, we may use them to ensure network and account security, as well as to secure our services for the benefit of all of our users and to pre-filter or selectively verify uploaded content to detect potentially illegal content (including child pornography materials). Your data will be used for anti-fraud purposes in the event that it is required by conducting an online transaction with us. We limit our use of data for anti-fraud purposes to what is strictly necessary and within the recognised limits of our legitimate interests to protect our customers and services. For some online transactions, we may also verify the information you provide to us by consulting publicly accessible sources.
Personal data, including date of birth, can be used to verify identity, facilitate user identification and determine which services are appropriate.
We may periodically use your personal information to send important notices, such as communications relating to purchases or changes to our terms, as well as to our conditions and policies. As this data is important to your interaction with Apple, you cannot request not to receive these communications.
In addition, we may use personal data for internal purposes, such as verification, data analysis and research to improve products, services and communications with our customers.
We also collect data that is in a form that does not in itself allow direct association with a specific individual. We may collect, use, transfer and disclose non-personal data for any purpose. We may collect and store details relating to the use that users make of our services, including searches. This information can be used to improve the relevance of the results provided by our services. This information is not associated with your IP address, except in some cases where it is necessary to ensure the quality of our services on the Internet. If we combine non-personal data and personal data, the data thus aggregated will be treated as personal data as long as they remain aggregated.
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Like most Internet services, we collect some data automatically and store it in log files. This data includes Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), reference and exit websites and applications, operating system, date, time and clickstream data. We use this data to understand and analyse trends, to manage the Website, to learn about user behaviour on the website, to improve our products and services and to collect demographic data about our user base. LUCE 5 SRL may use this data in its marketing and advertising services.
In some of our email messages we use clickable URLs linked to website content. When they click on one of these URLs, customers go through a separate web server before arriving at the landing page on our website. We track data relating to clicks on these URLs to help us understand interest in particular topics and to measure the effectiveness of our customer communications. If you would rather not be tracked in this way, do not click on the text or graphic links in email messages. Pixel tags allow us to send email messages in a user-readable format and also tell us if those messages have been opened. We may use this data to reduce or eliminate messages sent to customers.
It may be necessary for LUCE 5 SRL (by law, judicial process, litigation and/or requests from public and governmental authorities within or outside your country of residence) to disclose your personal data. We may also disclose your data if we believe it is necessary or appropriate to do so for national security purposes, compliance with the law or for other matters of public importance. Such disclosure of data could also take place, but only where there is a legal basis, where LUCE 5 reasonably deems it necessary for compliance with terms and conditions or to protect its operations or its users. This action may include the disclosure of data to public or governmental authorities. Furthermore, in the event of a reorganisation, merger or sale, we may transfer all personal data collected by us to the third parties involved in these operations.
For LUCE 5 SRL the security of your personal data is extremely important. The online services of LUCE 5 SRL use coding technologies in order to protect your personal data during transmission. For the storage of personal data by LUCE 5 SRL, information systems with limited access are used, located in facilities that adopt physical security measures.
LUCE 5 SRL does not make any decisions involving the use of algorithms or profiling with a significant impact on you.
You can help ensure that your preferences and contact information are accurate, complete and up to date by logging into your account. We will grant you access to other personal data stored by us (and we will provide you with a copy) so that you can perform any operation you wish, for example requesting to correct the data if it is inaccurate or delete it if LUCE 5 SRL is not required to keep it within the terms determined by law or for legitimate commercial purposes.
We may refuse to follow up on requests that are futile/harassing, harm the privacy of others, are extremely difficult to satisfy or where access to data is not covered by local law.
We are aware of the importance of taking additional precautions to protect the privacy and safety of children who use our products and services. Children under the age of 14 (or the minimum age required by the competent jurisdiction) cannot register on the website. If we realise that we have collected personal data of a child under the age of 14 (or the minimum age provided by the competent jurisdiction) in circumstances other than those listed above, we make sure to delete such data as quickly as possible.
To be sure that your personal data is safe, we communicate our privacy and security guidelines to our employees and strictly enforce privacy security measures within the company.
Upon receipt of a privacy question or personal data question received in response to an access or download request, where possible, all requests of a substantive nature will receive a response to the issue raised within seven (7) days, a request for further information (if necessary) or a communication indicating that more time is needed to provide a response. If you are not satisfied with the response sent, you can submit your complaint to the competent authority in your jurisdiction at any time. If you request it, we are committed to providing you with information on the complaints process that may apply to your situation.
If the complaint indicates a possible improvement in the handling of privacy issues, we will act to make such an update at the next reasonable opportunity. If a privacy problem has had negative implications for you or another person, we will act in order to resolve the situation with you or the other person.