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In accordance with Regulation (EU) 2016/679 (hereinafter GDPR), this page describes the methods of processing personal data of users who visit websites or web services of the Luce5 group.
This information does not concern other websites or external resources that may be accessed via links published on the aforementioned sites.
As a result of consulting Luce5 web services, data concerning identified or identifiable individuals may be processed.
The Data Controller is Luce5 S.r.l., Via Fratelli Alinari 9-11, 52025 Montevarchi (AR). Email: privacy@luce5.it.
The websites of the Luce5 group and the services offered are designed for a B2B audience and are primarily aimed at companies and professionals.
The computer systems and software procedures used to operate Luce5 services acquire certain personal data during their normal operation, the transmission of which is implicit in the use of Internet communication protocols.
This category of data includes IP addresses, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), and other parameters related to the user's operating system and computer environment.
This navigation data is stored for a maximum period of 1 year in order to analyze usage statistics, ensure the proper functioning of the services provided, improve security, and enhance the user experience.
The Luce5 website uses Google Analytics 4 (GA4), a web analytics service provided by Google. This service allows us to collect anonymous and aggregated data about the usage of our website, including the number of visitors, pages visited, and traffic sources. This data is used to analyze user behavior and improve the quality of our services. The data collected through Google Analytics 4 is subject to Google's data retention policy. For more information, please refer to https://support.google.com/analytics/answer/12017362 or https://policies.google.com/technologies/partner-sites.
Users of the Luce5 website can choose to enable/disable the GA4 service and data collection using the cookie management features provided on the site. For more information, please refer to the Cookie Policy.
Through contact forms or other interaction mechanisms on our website, users can provide personal data such as their name, email, and specific information related to their request. The submission of such data is completely voluntary and done with the explicit consent of the user. Luce5 only uses this information to respond to user inquiries and provide them with the requested information or services.
If a user chooses to register for an account on our website, they will be required to provide information such as their name, email, company affiliation, and IP address. This data is necessary to create and manage the user's account and grant them access to certain content or services reserved for registered users. Account registration data is stored for the duration of the user's active account on our website. In case of account deletion by the user, personal data will be retained for a maximum period of 24 hours.
Regarding the processing of personal data carried out by the managers of social platforms used by the Luce5 group, please refer to the information provided by them through their respective privacy policies.
Personal data provided by users through the social platform pages are processed by Luce5 exclusively for the purpose of managing interactions with users (comments, public posts, etc.), and in compliance with applicable regulations.
The personal data collected is processed by the staff of Luce5 S.r.l., who act based on specific instructions provided regarding the purposes and methods of such processing.
The personal data collected is processed exclusively for the purposes stated in this document, in full compliance with the principles of lawfulness, transparency, and purpose limitation. This data is accessible only to authorized personnel who require such information to perform their duties and is processed in accordance with the provisions of the GDPR and other applicable data protection laws.
Data subjects have the right to obtain from Luce5 S.r.l., in certain cases, access to their personal data and the rectification or erasure of such data or the restriction of processing concerning them, or to object to the processing (Articles 15 and onwards of the GDPR). Requests of this nature should be addressed electronically to privacy@luce5.it.
Data subjects who believe that the processing of their personal data through Luce5 services violates the provisions of the GDPR have the right to lodge a complaint with the supervisory authority, as provided for in Article 77 of the GDPR, or to seek appropriate judicial remedies (Article 79 of the GDPR).
29/05/2023 • Added reference for Google Analytics 4 (GA4) data processing