We address designers, lighting designers, architects, private customers and companies who are aware, as we are, of the importance light has in a project, both as a vital element and an essential ingredient.
Customers looking for a professional and expert partner who can conceive, design, produce and give life to their very own lighting ideas. For more than twenty years, we have been dedicating ourselves to the development of light with great energy and motivation. We are always present, from the design phase, throughout the entire supply chain, up to installation and post sales. Our customer is never left on his own.
We are Lightmakers… we see horizons where others pose boundaries.
Below see our customer services in detail
01 / TECHNICAL LIGHTING CONSULTING, INSTALLATION AND ASSISTANCE ALL OVER THE WORLD
Our experience directly on the field acquired over many years of business, together with an in-depth technical knowledge, continuous R&D activity, and the development of specific software and applications, allows us to support lighting designers, architects and companies in developing lighting projects.
02 / CUSTOM DESIGN, PROTOTYPING & CUSTOM MANUFACTURING
We develop and customize lighting solutions by working not just on the mechanics of our products, but especially on the LIGHT itself, designing new LED chips, electric and electronic devices and software to meet the demands of our customers. We can quickly create prototypes and mock-ups with CNC machines and with any other technology necessary for processing any material. We perform various tests directly in our in-house R&D laboratory in order to optimize the technical aspects of the products and the performances of the samples. Always starting from an LED binning process, crucial for the quality of light, we can offer:
- Fully custom solutions: where mechanics and LED chips can be totally customized and fully developed in-house.
- Hybrid custom solutions: in which the mechanical part is standard whereas the LED chips, COBs, LED drivers and secondary optics are selected and managed in order to optimize the product.
03 / CUSTOM MANUFACTURING
The best components and materials to make the best product.
LUCE5 has undertaken partnerships with suppliers selected over the years and is thus able to meet the quality and timing requested.
Based on our guidelines for production processes determined by our Quality Department, we assemble and check all the power and control systems internally.
04 / POWER BOX AND LIGHTING CONTROL SYSTEMS
We have developed our own Power Boxes to make installation easier, quicker and safer.
Power Box Luce5 is a unique means to power the system with no extra tools or cables necessary. This system prevents connection errors: just insert the connectors to quicken the installation. The power boxes can be on-off or dimmable with different protocols (DMX512, DALI, 1…10V, 0…10V, mesh network, etc.) and the system can be managed by our app for PC, tablet and smartphone via cable, Wi-Fi or Bluetooth 5.2.
05 / PROJECT MANAGEMENT
Project development is managed by our Technical and Commercial Department.
To guarantee that project targets and the customer’s wishes are respected, at LUCE5 every customer is assigned a reference PM who manages that specific project, from the initial concept to the final tests up to delivery.
There is a continuous interaction with the customer throughout the process, collecting ideas and specifications in order to provide the desired lighting solution. The process is fully programmed and documented in LUCE5’s Product Data Management Software, where the PM organizes the interaction between R&D and our technical prototyping and production offices. In this way, the information reaches the related office automatically. No matter where a LUCE5 project is activated in the world, the PM and the customer can count on the specific skills and on the consultancy of our company’s technical team.
06 / INSTALLATION AND ASSISTANCE ALL OVER THE WORLD
LUCE5 staff are highly specialized in installing our devices anywhere in the world, both in industrial and civil settings. Our post-sales service through our Web Portal offers prompt and immediate assistance.
07 / RELAMPING
SAVE THE PLANET!
Relamping entails the replacement of existing products equipped with halogen, fluorescent and metal halide lights with LED lights. This strategy reduces and optimizes energy consumption and improves the quality of light without having to perform architectural modifications. We provide perfect integration of the new fixtures in the original housings, with no need to dismantle any piece of furniture or modify the layout.
08 / SR+H: TECHNIQUE SERVING THE PROJECT
It is a registered trademark that expresses the logic and philosophy pursued by LUCE5 in developing projects and products.
We provide the correct lighting to accentuate details and create chiaroscuro effects, exalt colors and yield the desired ambience.
The study of light and our experience are the bases to formulate our proposals to customers as well as the foundations of the standards we apply when choosing LED sources.
Light sources are chosen based on the characteristics that make them most suitable for the given project. LUCE5 uses only very limited selections to yield uniformity of the temperature of the light with a color rendering appropriate for every individual request.
Recording the characteristics and the color coordinates of the LEDs used allows “offering the same light” both when integrating existing projects and when replacing products, or in the event a customer asks us to replicate the supply of fixtures in other projects even if delivered in different locations and at different times.
Secondary optics, diffusors, snoots and the environment where the lighting fixtures are installed alter the characteristics of the light emitted.
This is why we carefully study and define all the specifications of the LED sources we use.
Our goal is to harmonize in the environment the light produced by the fixtures, even if they are of different type: diffuse light, spot light, signal lamps, courtesy lights, direct and indirect light.